Collection Receipt Restriction – Different Customer Code Validation | April 16, 2026

Overview
A system validation has been implemented in ARIS (Accounts Receivable Information System) to prevent saving of Collection Receipts when a different customer code is used in transactions with a Sales Invoice reference.

Functionality
With this update:

• The system validates the Customer Code during Collection Receipt entry

• If a different customer code is detected from the referenced Sales Invoice:

  • The system will prevent saving

  • A validation message will be displayed

Validation Behavior

• If the Customer Code matches the Sales Invoice reference:

  ✔️ Transaction is saved successfully

• If the Customer Code is different:

  ❌ System displays error message

  ❌ Saving is not allowed

System Message

“This Sales App Ref No. [Reference No.] has a different customer. Please check. Saving not possible.”

Purpose

This validation prevents incorrect posting of Collection Receipts by ensuring that customer codes match the referenced Sales Invoice, avoiding accounting discrepancies.

Scope
Applies to:

• Collection Receipt transactions

• AR Transaction Data Entry

• ARIS system

Reference (Ticket Details):
This update is implemented based on the approved request

Ticket ID: 644

 

Screenshots / Visual Reference:
Attached below are the screenshots of the accomplished updates for ARIS BW program

Click the arrow (▶) to expand, collapse, and view the corresponding screenshots. 

User Login Screen

Navigation to AR Transaction Data Entry

Data Entry with Customer and Reference Input

Payment Application Reference Form (Accept Reference)

Entered Reference with Different Customer Code

Save Action Attempt

Validation Message – Different Customer Code Detected

System Process Flow